Welcome back
Here’s what’s happening with your property today.
GM Brief
Recent Review
Great stay! The front desk was friendly and the breakfast was excellent.
To-Do & Alerts
Room Board
24 rooms • 2 arriving • 1 due out • 2 dirty • 13 ready • 1 OOO
302
In / Out
Your front-desk movement board for today.
Arrivals
Select a guest
Issues
Log, assign, track, and resolve operational issues from one place.
Open Issues
Select an issue
Reviews
One inbox for guest feedback across channels. Live integrations come next; this beta uses sample review feeds.
All Reviews
Select a review
Manual Review
Use this for a review copied from any source that is not connected yet.
Staff
See who’s on property, coverage gaps, call-outs, coaching, and shift needs.
All Staff
Select a staff member
Owner
Turn the hotel’s live operating picture into a concise ownership-ready update.
What ownership should know
Room status will appear here.
Issue status will appear here.
Review status will appear here.
Staffing status will appear here.
Ownership Update
Talking Points
Refresh the snapshot to build the current ownership story.
Property
Manage room setup, performance, and the hotel-level information used across On Property.
Build Your Room Board
Enter the hotel size and On Property will create a suggested floor plan. You can adjust each floor before saving.
Property Performance
Live Operational Snapshot
These numbers update from Rooms, In / Out, Issues, Reviews, and Staff. Click any card to open the source area where that data is managed.
GM Notes
This is one of the few operational items you still enter manually. It appears in the House GM Brief.
Account & Access
Your beta account, current property access, cloud status, and the foundation for shared-property permissions.
Beta User
VHG Demo Hotel
User accounts are separated from hotel workspaces, and Owners can now create additional property workspaces. Owners can now invite and revoke Managers on each shared property workspace.
Manage This Session
Property Access
Share the current hotel workspace with managers without creating duplicate property data.
Property
ROLE0
People with current access0
Waiting for matching-email sign-inInvite a Manager
Enter the manager’s exact email address. During beta, On Property creates the access invitation here; it does not send an invitation email. When that person signs up or signs in with the same email, the shared property is added to their account automatically.
Active Members
Pending
Invitations are matched by normalized email address. A pending manager invitation becomes active when the invited person signs into On Property with that exact email. Revoking access removes the property membership from that person’s account; it does not delete the hotel workspace.
Billing
See your current On Property access, property allowance, and what changes when paid plans launch.
On Property Beta — Multi-Property Preview
Multi-Property Access
One account can now create and switch between multiple hotels, with each property keeping its own rooms, guests, issues, reviews, staff, performance, and reports.
What’s Included Right Now
AI Allowance
On Property AI is property-scoped and membership-validated. Beta guardrails protect the workspace from accidental loops or runaway AI usage; these are not customer billing charges.
Billing History
Support
Get help with On Property, prepare diagnostics, or send a beta support request to VHG.
Property & Room Board
Configure the hotel in Property, preview changes first, then rebuild the Room Board only when the proposed layout is correct.
Rooms, Guests & Issues
Manage live operational data in its source tab. Property’s Live Operational Snapshot links directly to those workflows.
AI Assistance
AI runs only when requested. Review AI output before approving guest responses or sharing ownership reports.
Cloud Saving
Look for ☁ SAVED in the top bar before leaving the app. Your signed-in beta workspace is restored when you return.
Send a Support Request
Use this for bugs, account questions, billing questions, or workflow feedback.
Current App Session
Copying diagnostics gives VHG the app/version context without copying hotel notes, guest names, or issue details.